Severity levels definition
Definitions for demyst services and status are provided in the Demyst Services section
| Severity | Definition |
|---|---|
| Critical | An Essential Demyst Service is Down |
| Urgent | An Essential Demyst Service is Impaired |
| High | A Non-Essential Demyst Service is Down |
| Normal | A Non-Essential Demyst Service is Impaired |
| Low | General Question / Guidance |
Updated 9 months ago